Our Customer Philosophy
Of all the things that we do as a technology company, nothing is as important as developing a trusting relationship with our customers. Your IT partner should have your back at all times. There should be no question that they have your best interests in mind with every decision that they make, and every task that they undertake on your behalf.
Finally, we have found a computer service that has met all of our needs and expectations. Tim's knowledge as well as his excellent service in our opinion is second to none. I would recommend Computer Concepts to any of our peers without hesitation.
When I changed to Computer Concepts, I felt like a huge burden was lifted off my shoulders. The fact that they can remotely correct issues that inevitably rise, are experts on my company's software, and are able to help me order appropriate equipment from CPU's to laptops, is a huge benefit for me and my practice. It helps that they are friendly, patient, and have great senses of humor.
Our practice has been truly fortunate to have been associated with Computer Concepts. Tim and his staff are extremely knowledgeable in all aspects of Information Technology and have far surpassed any of our previous IT experiences. Each contact with Computer Concepts reaffirms our trust in their abilities. From our experience with IT providers, Computer Concepts easily tops them all - by a long shot!
I have been working with Tim Thousand and Computer Concepts for a number of years and would like to express my gratitude for the expert and efficient job they do for me personally, as well as for my two Dental Practices. I have worked with other computer companies, and I can attest to the proficiency and professionalism of Computer Concepts. They always are there when I need them and have the knowledge and skills to keep me current with all the advances in computer and software technologies, and keep my numerous systems up and running continuously. With Computer Concepts, I am secure in that whatever task I present them with, it will be completed quickly, efficiently, economically, and most of all the job will be done right! This company had to spend a bit of time getting my systems working correctly after I had started with other less knowledgeable companies, but after correcting the other guys' mistakes, my numerous systems are running flawlessly and if there are any problems that arise, Computer Concepts is on the ball getting the problems resolved in an expedient manner. I would like to take this opportunity to thank Tim, and offer my highest recommendation for his company to anyone interested in utilizing the best in the business.